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JM2010 Contributed Paper: No Urban Amish Here (2nd review)

Posted on January 29, 2010 by ebrennan | 1 Comment

Posted by Carol Ann Attwood, MLIS, Patient Health & Education Library, Mayo Clinic Arizona

No Urban Amish Here:  Social Networking at UCLA Louise M. Darling Biomedical Library, Authors: Paul Camp, Office Coordinator of Public Services; Amy Chatfield, Instruction Coordinator; Tania Bardyn, Associate Director for Public Services, UCLA Louise M. Darling Biomedical Library, UCLA Library, Los Angeles, CA.

Presenters discussed ways that they reached out to the user group of first through fourth year medical students to determine 1) if current orientation to library systems satisfied their needs, and 2) if not, what changes could be suggested.  Information and participation was reached using free lunchtime meals and a chance to return to share additional comments in open forums through the years.

Updates to the library website included RSS news feeds, Facebook links, links to the medical student’s webpage, photo sharing, and Twitter options.  Their Twitter account had 41 followers, including five listservs.  Workflow for maintaining marketing of services to students included drafting blog comments, editing to determine acceptability within institutional guidelines and posting/publishing.

Each user was given the name of their personal librarian to utilize during their medical school studies and librarians initiated interactions with the students and found that this helped students to access them with questions.  Further initiatives include the possibility of utilizing webcasts  for training and reviewing staff /students attitudes of the use of Web 2.0 tools.

Posted 1/29/10

Comments

One Response to “JM2010 Contributed Paper: No Urban Amish Here (2nd review)”

  1. Andrea Lynch
    April 23rd, 2010 @ 3:50 pm

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