JCAHO Visit at Phoenix Children’s Hospital
Posted on March 4, 2011 by kcarlson | 1 Comment
Submitted by Kathy Zeblisky, Medical Librarian, Phoenix Children’s Hospital
We are having our JCAHO survey this week and I am pleased to say that the JCAHO physician just visited the library. Here is what he wanted to know:
Background:
My background, and whether I had an MLS degree?
Collection development questions:
How did I select books and journals?
How long did I keep them? And the electronic vs print question.
Also asked about the Brandon-Hill list and if any resource has replaced it? I mentioned Doody’s and that the pediatric librarians maintain our own core list.
E-Resources:
Specifically asked if we had MDConsult and UpToDate? He was very pleased that we had CINAHL for the nurses.
Access:
Was the library open to all hospital staff?
What type of access was available after hours? He focused more on physical access but I also explained availability of 24/7 electronic access.
Coverage:
Who covered when I was away or on vacation (Thank you Maricopa Integrated Health System !)
Literature searches:
Do I have standardized forms for this (No, I don’t make library users fill out forms).
How does the process work?
He asked if I had any questions for him. We had a discussion about the importance of having a professional librarian on site. His view was that they are trying to set standards that all hospitals can meet, including the smaller ones, hence no on-site requirement.
He was here about 15 minutes. I really did appreciate the visit and shared that with him. Unfortunately I did not get his name.
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March 4th, 2011 @ 12:19 pm
I’m glad you posted this. Even though I’m not at a hospital, the general info/JC interest is helpful to know. I’m keeping this with my WASC, etc. accreditation docs. Thanks.